Help Center

Supported formats:

You have to upload files in PNG and JPG.

Size of print files:

After you upload, we will do compression with it. Please note we can't deal with the size, more than 20MB after compression, or width/height which is more than 30,000 px. If you don't know how to check the size or width/height of the file, you could check the file's property.

DPI:

And for most products, print file at least 150 DPI is required. If DPI is not high enough, the design would be pixelated. And for some smaller items, you may need to upload print files with higher DPI to ensure details can be printed perfectly.