Help Center

Shipping couriers charge an additional shipping fee for remote area addresses, this is called a remote area surcharge. Additional charges may apply, or we may be unable to ship to that location.

To ensure that you can accurately determine whether an address belongs to a remote area, we recommend that you carefully check the postal code you have filled in when selecting the logistics method.  If the postal code is recognized by our system as a remote area postal code, the system will automatically display this additional remote delivery fee.

We are sorry for the inconvenience it may cause.  If you have any ideas, feel free to contact us.