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General Help Topics

Some locations require extra shipping fees due to:
• Longer distances 🛣️
• Limited carrier access 🚚
• Challenging terrain ⛰️
This additional fee is called a Remote Area Surcharge.
How It Works:
1️⃣ Our system automatically checks postal codes
2️⃣ If remote:
Surcharge appears at checkout 💰
OR location may be undeliverable ❌
Pro Tip: Double-check your postal code when selecting shipping! 📌