Help Center

Welcome to the PrintKK Help Center! We understand that using coupons can sometimes be confusing, and we're here to help clarify any issues you may encounter. Below are the three most common reasons why your coupon might not be working:

1. Expired Coupon ⏳
  One of the most common reasons a coupon might not work is that it has expired. Each coupon has a specific validity period, and once that period has passed, the coupon can no longer be used.

  How to Check Expiration Dates?
  The expiration date is usually mentioned in the coupon details or in the promotional email or notification. Ensure that you are using the coupon within its valid date range.

  Example: If a coupon is valid until June 30th and you try to use it on July 1st, the coupon will not be accepted.

2. Branding Products Exclusion 🚫
  Another reason your coupon might not be working is that it cannot be applied to branding products. Branding products are excluded from all promotional discounts and coupons. This policy helps us maintain the premium quality and exclusivity of these items.

3. Minimum Purchase Requiremen 💰
  Another common reason for a coupon not working is that your order total does not meet the minimum purchase requirement specified by the coupon. Some of our coupons require you to spend a certain amount before they can be applied.

 4. Product Only 🚨
 Please note that our coupons are applicable only to the product price itself and cannot be used to offset shipping costs.

If you still encounter issues, please contact our customer service:

- Email: [email protected]
- Online Chat: Visit our website and click the 'Contact Us' icon in the bottom right corner. 💬