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Important Guidelines for Filing a Claim:
All claims for misprinted, damaged, or defective items must be submitted within 7 days of receiving the product. This time frame ensures that we can address the issue promptly and effectively.
Required Information: What materials are needed for after-sale service?
For damaged packages, it is essential to contact our customer service team as soon as possible. Prompt communication allows us to address the issue quickly and efficiently.
Contact Customer Service:
Email: [email protected]
Chat live: Click on the button 'Contact us' in the lower right.
