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Effective December 13, 2024, the General Product Safety Regulation (GPSR) is a key EU regulation ensuring that all non-food consumer products sold in the EU are safe. If you sell to EU customers, this applies to you.
Does This Regulation Apply to You?
✅ YES – If you sell products in the EU, you must comply.
❌ NO – If you don’t sell in the EU, this does not affect your business.
Steps to Comply with GPSR
1️⃣ Update Your Product Listings
Your product pages must include:
- Manufacturer’s contact information or a responsible person in the EU.
- Product details (such as descriptions and specifications).
- Safety and compliance information (warnings, if applicable).
2️⃣ Include the Correct Manufacturer or Responsible Person Details
- If you are based in the EU → Use your own name and contact information.
- If you are outside the EU → You must list a responsible EU-based contact.
📌 You can use the following details to maintain white-label branding:
- Name: VAT SPEED SL
- Address: Calle Antonio Salvador N99.1, 28026 Madrid, Spain
- Website: https://www.printkk.com/
- Email: [email protected]
- Tel: +34 916321624
3️⃣ How to Update Your Store
- Use PrintKK’s updated product lists to ensure compliance.
- Copy and paste the relevant safety and contact details into your store listings.
- If selling on marketplaces (e.g., Amazon, Etsy), non-compliance could result in product removal from EU buyers.
Amazon Sellers – GPSR Safety Attestation
Amazon asks if a product requires warnings or safety information.
✅ Select “Yes” for PrintKK products, as they do not have safety or hazard warnings.
Two-Year Warranty Requirement
Under EU Directive 1999/44/EC, sellers must provide a refund or replacement within two years if a product is faulty or doesn’t match its advertised description.
🛑 This does NOT apply to defects caused by normal wear and tear.
Ensuring Compliance
PrintKK will continue updating product labels and descriptions to comply with EU laws. We recommend updating your listings ASAP to avoid sales disruptions and maintain trust with EU customers.
📧 Need Help?
- Email: [email protected]
- Chat Live: Click 'Contact us' in the lower right.