Help Center
How can we help you?
General Help Topics
Print files guideline
1. Upload files in JPG and PNG formats with at least 150 dpi
For the better printing performance, make sure you upload images with at least 150 dpi. We recommend using PNG and SVG,because PNG's background is transparent, SVG's size is small and can be scaled without changing the quality of the image.
2. Make your design with the sRGB color profile
The color might be effected when converted to CMYK color profile which is used for printing. For the best accuracy, we suggest that you convert the print file to sRGB color profile in your design software.
3. Design and refer to the recommend size for each canvas
We now don't support the product templates for designing on your side. Make sure that print files have at least 150 dpi after eidting.
Notice
1. Our all over print clothes are printed on white garments basically. If you want to design on different color, you can change the layer background color.
2. All over print products always have non-printed parts. Non-printed surfaces will remain blank. So please take this into consideration when you are designing.
3. We will try to optimize our algorithm continuously. But we can't gurantee exact placement on the finished products. Print placement varies depending on garment size.